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Phone

Customer Service – Open 8am-8pm, Monday to Sunday
If you are calling to track your order
Tel: 08717 123456 (Calls will cost 13p per minute plus your phone company’s access charge)

If you are calling to change your address or payment details
Tel: 08717 123456 (Calls will cost 13p per minute plus your phone company’s access charge)

If you are calling to check a refund or returns
Tel: 08717 123456 (Calls will cost 13p per minute plus your phone company’s access charge)

If you have a query regarding the timing of your delivery
Tel: 08717 123456 (Calls will cost 13p per minute plus your phone company’s access charge)

If you have a problem with your product or wish to cancel your order
Tel: 0330 3321300

For all other queries please call
08717 123456 (Calls will cost 13p per minute plus your phone company’s access charge)

Orderline – Open 7am-12.30am, 7 days a week
Tel: 09056 48 48 48* (Calls will cost 20p per minute plus your phone company’s access charge)

*For complaints about this 090 service call 0330 3321300

Location

Ideal World
Ideal Home House,
Newark Road,
Peterborough,
PE1 5WG